Your field operation
has these numbers
hiding inside it.
We find them in 48 hours. Then we build the system that keeps them visible.
Avg. across Dispatch-optimized HVAC and elevator clients. Industry baseline: 68%. Our clients: 85%+.
Per 10-tech team. At $120/roll, that's $14,976 recovered every month without hiring anyone.
Annualized across fuel, labor, billing cycles, and SLA penalty avoidance. Documented for your CFO.
We know your vertical. Specifically.
HVAC Operations Directors
Drowning in callback rates while maintenance contracts slip because scheduling lives on a whiteboard nobody can read.
30% of HVAC jobs require a repeat visit
Asset history + parts pre-staging eliminates the second truck roll.
Telecom Fleet Managers
Fuel costs bleeding margins while techs backtrack across zones because dispatch is working from a spreadsheet, not a map.
18% avg. fuel reduction with zone-based routing
Live route optimization based on real-time traffic and job priority.
Elevator Maintenance VPs
SLA compliance tracked in a spreadsheet nobody trusts, discovered in breach during a client renewal conversation.
67% → 94% SLA attainment after Dispatch
Automated breach alerts 4 hours before deadline, live compliance dashboard.
Every row below is costing you right now.
We've mapped the exact failure points across 200+ field service operations. Yours has most of them.
Dispatchers manually match jobs to techs via whiteboard and phone calls — 45+ minutes per morning cycle
AI-optimized routing assigns the right technician in under 90 seconds, factoring skills, location, and SLA priority
87% reduction in scheduling timeSupervisors call techs every hour for status. Customers call the office asking where their tech is
Live GPS tracking shows every truck on a real-time map. Customers receive automated ETAs via SMS
0 inbound "where is my tech?" callsPaper forms completed in the truck, keyed into the system two days later — errors, gaps, missing signatures
Mobile completion with photo verification, customer signature, and parts used — synced instantly
Billing cycle from 12 days → 2 daysSLA tracking lives in a spreadsheet nobody fully trusts. Breaches discovered after client complaints
Automated SLA monitoring flags at-risk tickets 4 hours before breach. Compliance dashboard updates live
68% → 94% SLA attainment rateTechs arrive without parts history or diagnostic context. 30% of jobs require a return visit
Full asset history, previous repair notes, and parts recommendations loaded before arrival
+22 percentage points on FTFRRoutes chosen by habit, not data. Techs backtrack across zones. Fuel costs bleed margins quietly
Intelligent zone-based routing reduces average drive time by 34 minutes per tech per day
18% reduction in fleet fuel spendRenewal conversations rely on memory and goodwill. No hard data to defend your performance
Auto-generated client performance reports: uptime, response times, SLA attainment — contract-ready
31% improvement in renewal rateReady to see which rows apply to your operation?
The Dispatch Audit maps your exact gaps in 48 hours. No commitment required.
Twelve weeks from chaos to clarity.
A structured consulting engagement with defined deliverables and measurable outcomes at every phase.
Phase 01: Audit
Week 1–2
- Current dispatch workflow mapping
- Cost-per-truck-roll calculation
- SLA breach frequency analysis
- Technician utilization baseline
- ROI projection model (your numbers)
Phase Outcome
You see exactly where money is leaving. Most clients find $80K–$200K in recoverable losses.
Operations directors who stopped guessing.
“We were doing 12 truck rolls a week on repeat HVAC failures. After the Dispatch audit, we found the same 3 units were causing 40% of callbacks. Fixed the root cause, cut roll volume in half. Our ops director finally stopped getting Sunday calls.”
Marcus Reyes
Operations Director · SunBelt Climate Systems
“Our SLA compliance was sitting at 67% and I was defending it in every renewal conversation with a spreadsheet I didn't trust. Dispatch gave us a live dashboard. Now I walk into renewals with a PDF showing 93% attainment. Three contracts renewed on the spot.”
Sandra Okafor
Regional VP · Elevate Vertical Solutions
“Fuel was bleeding us. Techs were crossing zones, doubling back, nobody had visibility. We thought it was a management problem. Dispatch showed us it was a data problem. Route optimization alone saved us $34K in the first quarter.”
Derek Callahan
Fleet Manager · Pinnacle Telecom Infrastructure
Twelve weeks from now, your board will ask what changed.
The Dispatch Audit finds your recoverable losses, maps your routing gaps, and delivers a documented ROI projection — before you spend a dollar on implementation.
No credit card. No commitment. Your operation, fully mapped in 48 hours.